What audio format do I need to upload for my voicemail or virtual receptionist greeting?
The format should be MP3 with the following encoding:
| Setting | Value |
|---|---|
| Encoding | PCM |
| Bit depth | 16 bit |
| Sample rate | 8 kHz |
| Channels | Mono |
We recommend using the free Audacity software to create your MP3 with the settings above. Alternatively, you can use an online tool such as Online Audio Converter.