Parking and retrieving a calls

Parking will place a call in a numbered “slot” where it will remain until it is retrieved or the caller hangs up. It can be configured so that if the device parking the call is known then the parked call will periodically ring the parker back. 

To park a call

Dial *3 plus a specific number to park a call in that specific slot. Example: *3 + 101 means the call is parked in spot 101

To retrieve a parked call

Dial *5 plus a specific parked number to retrieve parked call. Example: *5 + 101 means the call is picked up from parking spot 101

You may always reference this information from Smart PBX > Feature Codes > Parking