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Setting up the mobile app

  1. Visit ucphone.ca and download the app (iPhone or Android)

  2. Assign a dedicated DID to the specific user who will use the app

  3. Open Smart PBX > Devices, find your device, and click the wrench icon

    The Devices list in Smart PBX with the wrench icon on a softphone row highlighted

  4. This will reveal a QR code that you can scan with the Cloudphone app

    The device settings showing the generated provisioning QR code

  5. On your mobile device, open the Cloudphone app and tap the QR code icon to open the camera

    The Cloudphone app home screen with the QR code scanning icon highlighted

  6. Point the camera at the QR code on your screen from step 4. This will automatically provision your device.

To email this QR code and the accompanying instructions to your end-user clients, use the Email QR to User link located underneath the QR code. Clicking it emails instructions to the user that the device is assigned to.

The device settings with the Email QR to User link beneath the QR code highlighted