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Provisioning Polycom Series

  1. Add the device to Smart PBX

  2. Reset to factory settings. On the phone, navigate:

    StepSelection
    aMenu
    b3: Settings
    c2: Advanced (password 456)
    d1: Admin Settings
    e5: Reset to Defaults
    f5: Reset To Factory Settings
  3. Obtain the phone’s IP address. Press Menu > Status > Platform > Phone, and scroll down to a line such as IP: 10.10.9.88.

  4. Enter the IP address in your browser. The default password is 456.

    The Polycom web interface login screen

  5. Click Settings in the top tab and then select Provisioning Server

    The Polycom Settings menu with Provisioning Server selected

  6. Configure auto-provisioning with these exact values:

    FieldValue
    Server TypeHTTP
    Server Addressp.zswitch.brightpbx.ca
    Tag SN to UAEnable
    Server User, Server Password, File Transmit Tries, Retry WaitLeave unchanged

    The Polycom Provisioning Server settings configured with the HTTP server type and provisioning URL

Save your changes. The phone should reboot — if it does not, reboot it manually.