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Setting the Caller ID and 911 for all outbound calls

If you have not set up an outbound caller ID, you will see a red banner asking you to do so.

  1. Open Smart PBX > Dashboard and choose Caller ID

    The Smart PBX Dashboard with the red caller ID banner and the Caller ID tile highlighted

  2. Choose the phone number that you want to use as the outbound caller ID

    The number picker listing available DIDs for the outbound caller ID

  3. Fill out the Caller ID Name and the E911 info. Both are required for outbound calls to function correctly.

    The Caller ID Name and E911 address form

  4. Click Save Changes. The red banner disappears, and two icons confirm that you have supplied the caller ID and E911 information.

    The Dashboard with the banner gone and two icons confirming caller ID and E911 are set

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