Sending a fax

eFax reliability

Faxing over VoIP involves many moving parts, and some failure points are outside our control — we cannot guarantee 100% reliability of the eFaxing service. If faxing is critical to your needs, consider obtaining a separate POTS line.

This assumes you have already set up a fax box. If you have not, see Setting up a fax box first.

1. Open the Fax Manager app

2. From the top menu, choose Fax Upload

3. From the Select a Fax Box drop down, choose your fax box

   

4. Verify the notification email is correct. This is where you will receive your sent confirmation

5. Enter the destination number

6. Click Browse and choose your file — it must be a PDF or TIFF

7. Once you are ready, click Send Fax