Adding a customer

1. Open the Account Manager app, and choose Add New Account

2. Fill out the customer’s information. Note: The value you choose for Account Realm is what devices in this account must set their SIP Realm to when registering devices. Typically you can just leave this at its default

Optionally, you may add a separate administrator to the account by clicking the “+ Administrator” link at the bottom

3. Leave all the Trunk Limits at 0 for unlimited. Check the box Allow customers to make per-minute calls. 

Important: You MUST check this box in order to place calls. If you do not set this, you will not be able to place outbound calls, so this step is important.

4. Optionally, you may choose to disable calling to certain areas. If not, click Next

5. Provide the customer with a balance to allow them to make calls. We recommend setting this to a low but manageable value like $20 to start. 

You must set this in order to place calls. If you do not set this, then you will not be able to place calls, so this step is very important.

6. Optionally, you may restrict access to certain apps for this account. If you are not providing access to the end-user for this account, then you can just click Next here

7. Click Create Account to create your new account. It will appear on the left side panel of the Account Manager

8. If you will be adding users and DIDs, make sure to masquerade the account first.