How do I know when my port is completed?

Ports are expected to complete at 5 AM EST on your scheduled port date.

The system automatically marks the port as Completed in the Porting Manager app once calls start hitting our switch, and you should receive an email notice from us as well.

Test as soon as you get the notice

Once you receive the completion notice, test inbound and outbound calls so you can report any issues to us promptly.

Other carriers may lag behind

Although the port is complete on our end, other carriers may still need time to update their databases and switches, which can cause a slight delay. This is outside our control.

If you believe there is an issue with your port, contact us and we will investigate further.

Related

• List of porting states in the portal