Skip to content

Where do I find the SIP username, password, and realm for a particular device?

  1. Go to Smart PBX > Users, and click anywhere in the Devices table cell

  2. Click the device you need the credentials for

    The Users list with the Devices cell expanded showing the user's devices

  3. The username, password and realm show in the popup box

    The device popup showing the SIP username, masked password and realm

For IP phone devices, you may need to click into Advanced > SIP to see this information.

The device Advanced SIP panel showing the credentials for an IP phone