Uploading a custom config file with Advanced Provisioner

Before you begin

Only include what you are changing

The configuration file you upload is merged into our base configuration file. Include only the specific settings you want to adjust — anything extra risks conflicting with the provisioner’s base settings and producing unexpected results.

• We cannot help with config file specifics. You will need to consult your manufacturer or distributor directly.
• Test without your custom config first. If you hit a problem, reproduce it on a device with no custom config before filing a support ticket. It makes troubleshooting much smoother.
• Supported devices are limited. Advanced Provisioner currently supports custom configuration files for Yealink (firmware v81+) and Polycom only. Other models are not supported, and we have no ETA for adding them.

Building and uploading the file

1. Obtain a copy of the base configuration file for your device

2. Modify the config file so that it only contains the specific elements you wish to modify

3. Open Advanced Provisioner, and choose Devices > Settings

   

4. Scroll down to Configuration Settings, and update Custom Config File URL with the URL of your config file on your local intranet, somewhere your phone can reach it

   

5. Choose Save when you are done

6. Reboot your device