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BrightPBX

Suspending a user's service

In some cases (e.g. a user has not paid their bill), you may wish to suspend access to their services. Follow these steps to suspend/block access for a specific device.

  1. From the Smart PBX app, choose Devices, and click the wrench icon (under the Edit column) for the device you want to block.

    The Smart PBX Devices list with the wrench icon in the Edit column highlighted

  2. From the top-right, choose Advanced > Restrictions.

  3. Move all the toggles to Deny, and choose Save Changes.

The Restrictions Settings panel with all toggles set to Deny except N11 Special Services, which stays on Allow