Fixing a rejected port

First, see our article on understanding why a port was rejected. Next, follow the below steps for fixing the port in our portal.

1. The Bell icon in the top right corner will provide you with notifications including port rejections. Keep an eye out for this.

2. To see your rejections, open the Porting app, and click the row corresponding to the port rejection.

3. Click Fix port request and follow through each step to resubmit your request.

Note: After you click Fix port request, please follow ALL steps fully to the end. It is a common mistake to stop once you find and correct the issue, but entire process needs to be completed in order for the port to be resubmitted